Breaking the Mold: Foster Victor's Unique Wealth Coaching Model

Episode 084: On this week’s episode of The Connected Advisor, I speak with Kylie Felker, President of Foster Victor Wealth Advisors. Kylie leads the firm's strategic direction and innovation.

We discuss leadership, growth, and the intentional steps required to build a thriving wealth management firm. From fostering a strong team culture to designing a client experience that leaves a lasting impression, Kylie shares the challenges and triumphs of establishing a leadership structure, the importance of meaningful client relationships, and how Foster Victor stands out in a competitive industry.

Key Takeaways

  • More families are embracing discussions about money, especially with the massive generational wealth transfer underway.

  • Unlike firms focused solely on gathering assets, Foster Victor prioritizes comprehensive financial planning.

  • Foster Victor operates with a team-based approach, where two wealth coaches serve as the main points of contact for each client, ensuring a more comprehensive and engaging experience.

  • Client experience is everything. Thoughtful touches like birthday celebrations and retirement congratulations build lasting relationships.

Quotes

"There are a lot of people in the industry who are focused on gathering assets. We really wanted to focus on financial planning. We want to build people's life plans." ~ Kylie Felker

"In a world full of people who often underdeliver, we are trying to overdeliver. We're trying to think about the little things, put people first, and build relationships." ~ Kylie Felker

"People don't like to talk about money. But that's changing. There's a desire for people to have conversations with their children and their grandchildren about where they are, how they got there, and what they want that money used for." ~ Kylie Felker

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Kyle Van Pelt